About

Warren Gill comes from a midwestern state where to the horizons the corn fields extend; and with a music degree did he graduate but works with computers instead. Moving to Austin was scary at first, with big hats and cattle the reputation. But friendly people and great music quenches his thirst like no other place in the nation. Come support UNIX scheduling environments was the new job's main duty, which, since 1993, Warren has done with great passion. Through many upgrades and features of beauty, IBM Workload Automation is the brightest new fashion. Warren has presented at numerous workshops and conferences since before this new century began. But having many other interests under his cap, playing music his life's long-term plan!

Warren Gill

Technical Enablement Developer – IT Service Management at IBM

Creates sound curriculum and instructional designs for learning solutions, which focuses on the IT service management segment, with a team that is motivated and professional who all share a passion for stamping their mark on the future of learning, wherever it may lead

Develops and improves the ecosystem around IBM's current and next generation of technical curriculum and its offerings

Writes scripts and programs in Bash/Bourne Shell, C/C++, JavaScript, Lua, Node, PERL, PHP, PowerShell, Python, SQL, VBscript and others to help migrate, retrofit, automate, tweak, update, administer or secure software systems

Designs, develops, tests, delivers and maintains software training for IBM's Workload Automation suite of products in multiple formats, in print and online

Works closely with the IBM Workload Automation software development team in Rome, Italy to produce quality learning materials, and prove product release effectiveness

Collaborates with key partners to understand their requirements and build key parts of the training and knowledge ecosystem to meet them

I am

A flexible technician and skilled writer with a variety of writing, editing, and software development skills and a commitment to extend the breadth and depth of knowledge to the software community

A skilled presenter with advanced training, presenting, and communication techniques

Experienced with Windows, UNIX and Linux application deployment

Familiar with open-source project development cycles and contribution processes, including Agile software development

Deeply experienced with deploying and implementing software for automation and service management, specifically focused on IBM Workload Automation

Qualified with over 10 years experience working as a Technical Writer and Curriculum Architect to train users and administrators of large-scale enterprise software products, including procedures, architecture descriptions, and detailed configuration information

Brilliant, but humble

I have certifications and degrees

IBM Certified Deployment Professional

ITIL Foundations

Interaction Design Practicum, Cooper

Practical Product Management, Pragmatic Marketing

Accelerate Learning and Impact, University of California

Bachelor of Music degree

In my own time, I

Play classical, jazz, and rock music on the trombone, tuba and various other wind, percussion, and keyboard instruments

Serve on the board of the Austin Civic Wind Ensemble as Director of Marketing and Communications

Volunteer with Central Texas Discover Engineering, who encourage central Texas school children to pursue careers in math, science and engineering

Work with embedded systems such as Arduino, Raspberry Pi, and BeagleBone, building home automation, 3D printing, robotics and electronic musical instruments

Design and brew craft beer, and judge homebrewing competitions

My work history includes

IBM

2013 - present
Technical Enablement Developer, IT Service Management

2008 - 2013
Managing Consultant, Advanced Software Support

1999 - 2008
Senior IT Specialist, Product Marketing Manager

1998 - 1999
Senior Software Engineer/Writer, Courseware Developer

Unison Software

1997 - 1998
Trainer, Education Specialist

1993 - 1996
Technical Support Engineer

University of Illinois at Springfield

1992 - 1993
Management Analyst Programmer

1990 - 1992
Microcomptuer Software Specialist

1989 - 1990
Computer Programmer